Palmetto Gastro & Hepatology streamlined operations and improved patient communication by implementing ModMed®’s gGastro® suite and Klara®. The transition from paper-based workflows reduced administrative burden, improved documentation speed, and enabled seamless data sharing between their office and ASC. Klara’s two-way messaging drastically cut call volume and voicemail backlog, allowing faster patient responses and greater satisfaction. Tools like gKiosk™ and the patient portal simplified check-ins and intake, freeing staff to focus on patient needs. The integrated platform has transformed both efficiency and care delivery.

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