Toshiba Success Story About Paddock Chevrolet Improve Customer Communication and Reduce Costs Jeff Payne, CFO for Paddock Chevrolet, specified the dealership’s communications objectives, which include: • Impr oving communicat ion wit h t he dealership’ s exist ing and potent ial customers; • Cr eat ing a featur e-rich contact center wit h cal l r eport ing, cal l r ecor d ing and cal l management appl i

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