Case study OWLBook: Improving Academic Outcomes in Chemistry New Mexico State University New Mexico State University Las Cruces, New MexicoOWLBook Improving Academic Outcomes in Chemistry Learn more online at www.cengage.com/owl 2 the study Low passing and retention rates in the chemistry department at New Mexico State University (NMSU) caused Dr. Deanna Dunlavy, Faculty Supervisor of the General Chemistry Supplemental Instruction Program, t

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