Case Study
Outsourcing IT Services
® WHITE PAPER Outsourcing IT ServicesOutsourcing IT Services www.corserva.com page 2 ® Corserva provides 24x7x365 support for the following services from the company’s geographically dispersed technical services centers: ? IT monitoring ? help desk services ? disaster recovery ? cybersecurity ? colocation ? managed hosting ? procurement services ? configuration & integration services Introduction ..............................................................................................3 Break/Fix 3 Managed Services 3 What’s the Difference? 4 Types of IT Managed Services .............................................................4 Network Operations Centers ................................................................5 On Site & Remote Support .......................