Case Study
Our IT staff greatly value RealVNC remote access software as it’s easy to setup and use
The Cook Islands are a group of 15 remote islands located in the South Pacific. Based on Rarotonga, the capital of the Cook Islands, Telecom Cook Islands Ltd is the largest provider of fixed phone, mobile and broadband services to the surrounding islands. The IT team required a solution to assist staff, located in offices spread throughout the islands, with IT issues. Having deployed RealVNC remote access software with an Enterprise license, IT staff are able to resolve problems remotely, significantly reducing staff downtime and allowing a higher level of service to be offered to customers. Increase Uptime Avoid downtime with faster problem identification and resolution Improve Quality Provide engaging, real-time connections that improves employee and customer satisfaction Case