Case Study

OTP Bank Uses Mobile Alerting to Drive Down Fraud Rates and Increase Customer Engagement

OTP Bank Uses Mobile Alerting to Drive Down Fraud Rates and Increase Customer Engagement

CASE STUDY OTP BANK USES MOBILE ALERTING TO DRIVE DOWN FRAUD RATES AND INCREASE CUSTOMER ENGAGEMENT Card fraud was a growing problem for OTP National Savings and Commercial Bank in Hungary. With fraud rates rising, the bank needed a solution that would be effective, easy to implement and attractive to customers. They turned to Spectrum and ACI Worldwide to create a mobile alert system that worked in near-real time to stop fraudulent

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