OSRAM SYLVANIA SUCCESS STORY FOR MANUFACTURING As the North American operation of OSRAM AG of Germany, OSRAM SYLVANIA is a leader in lighting solutions and services, specializing in innovative design and energy-saving technology. E-invoices account for 50,000 of the 250,000 invoices that OSRAM SYLVANIA processes annually, so when it came time to upgrade its automated invoice processing application, a supplier invoice portal was a “must have. ” Challenge By the time of its spin-off in 2013, the Accounts Payable (AP) staff had had plenty of experience with electronic invoice processing—they had used four different AP workflow systems and various versions of a supplier invoice portal. Working through change management wasn’t the problem; getting the right solution was. Tight time

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