Orion Powers Real-Time Communication for Large Medical Center
Orion Powers Real-Time Communication for Large Medical Center
2 PagesCASE STUDY Orion Powers Real-Time Communication for Large Medical Center CHALLENGE The environmental services team of a top healthcare provider in the Northeastern US faced a difficult challenge recently when they realized their in-house communication system couldn’t adequately serve their needs. Hospital beds are in high demand, and reducing patient wait time is a critical goal of hospital management. So when a patient vacates a room, the environmental services team must turn it around as quickly as possible for the next patient. The medical center’s hospitality staff needed to continually communicate with other team members for their time-sensitive day-to-day coordination. Poor dispatch efficiency meant the team often didn’t know that a room needed changing, or they couldn’
