This Swiss-headquartered global building materials/aggregates firm, a division of a sustainable solutions provider operating in 70 countries with 71,000 employees and leading cement markets in India, Australia, Latin America, Azerbaijan, Slovakia, and Switzerland, prioritizes frictionless B2B experiences—where one bad interaction risks losing 1 in 3 loyal customers per PwC. Smooth order management kickstarts order-to-cash (O2C). Digitate's ignioTM AI.ERPOps software optimized this, automating ERP-driven processes, eliminating friction, ensuring reliability, and driving superior customer retention through seamless operations.

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