Oracle Managed Services Results in Database Improvements for Financial Services Organization We Make IT Personal (888) 753-6737 Info@MicoreSolutions.com Challenge • Lacked resources with Oracle database-specific knowledge • Inability to test failing database server refresh • Needed support to ensure Oracle database was well maintained • Unpredictable power outages negatively impacting the availability of database Solution • Database migration for a single instance • Migration from 10g Enterprise Edition to 11g Standard Edition • Administration and maintenance of Oracle databases • 24x7x365 monitoring and support of Oracle databases • As-needed emergency support to include full Arman backup and restore Results • Database running optimally and as efficiently

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