NorthShore–Edward-Elmhurst Health used IQVIA NLP to extract social determinants of health (SDoH) from unstructured clinician notes. This uncovered risks like food insecurity, stress, or violence for 30% of patients—versus 0.1% in structured EMR fields. The AI-enabled workflow identified 56% more at-risk patients, enabling social workers to intervene with targeted care. One case highlighted early PTSD support triggered by NLP flags. This initiative improved health equity outcomes, clinician efficiency, and compliance with regulatory SDoH reporting.

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