OpusCapita partners with Fujitsu to deploy ServiceNow to create a single solution that can correlate incidents and events automatically
OpusCapita partners with Fujitsu to deploy ServiceNow to create a single solution that can correlate incidents and events automatically
2 PagesAt a glance Country: Finland Sector: Financial Services Founded: 1984 Website: opuscapita.com The challenge OpusCapita had no solution in place to automatically recognize, correlate and combine the thousands of events coming in from different incidents. Every single notice of an event needed to be handled manually, which was time consuming and error prone. The solution OpusCapita chose the Event Management solution from ServiceNow and Fujitsu as the partner to deliver the solution. With careful planning, the new solution was rolled out in just two months. Benefits ¦ The project was completed on time and in budget ¦ ServiceNow offers a single place where the correlation of events and incidents can be done automatically and efficiently ¦ The number of errors has dec
