Case Study

Optimizing uptime: Compass Datacenters’ dual strategy of condition-based maintenance and rapid on-site support

Optimizing uptime: Compass Datacenters’ dual strategy of condition-based maintenance and rapid on-site support

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Compass Datacenters partnered with Vertiv to boost uptime by combining site-based services with AI-driven condition-based maintenance. Vertiv embeds local technicians on-site, stocks critical parts, and provides a direct emergency line, targeting under two-hour response times for repairs. This ensures rapid resolution, reduced mean time to repair, and higher reliability. Complementing this, Vertiv™ Next Predict uses predictive analytics and health scores to detect issues early and perform maintenance only when needed, cutting waste and downtime. Together, these strategies improve operational efficiency and resilience for Compass’s hyperscale clients.

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