Project Summary A global market leader in the wholesale distribution of pharmaceutical products to pharmacies was not satisfied with the level of services offered to their customers. To find a better solution, they contracted Miebach Consulting to assess their opportunities for improving the level of service and to design an implementation plan that would improve net results and sales to align with their business plan. Project Scope Calculation of actual service level offered to pharmacies Redesigning the S&OP Process to improve product rotation Safety stock dimensioning for 380,000 stock positions Benefits Implemented sophisticated supplier monitoring system Achieved 9% increase in the operating margin with the improvement plan Secured improvements with a ROI of 25%, in line with company

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