Case Study

OpenText Sheds New Light on Santee Cooper’s Property Management Department

OpenText Sheds New Light on Santee Cooper’s Property Management Department

Pages 3 Pages

SUCCESS STORY ENTERPRISE INFOR M ATION M ANAGEMENT INDUSTRY Utilities CUSTOMER Santee Cooper CHALLENGES n Volumes of paper consumed through business processes n Elaborate, untrustworthy process for retaining and managing documents and records n Administrative staff preoccupied with photocopying and filing n Exhaustive searches through paperwork; documents improperly filed, damaged, or non-existent n Knowledge lost with employee ret

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