Openreach adopted Qlik Sense to replace its fragmented, spreadsheet-based reporting system, centralizing data and improving consistency across the organization. This transformation allowed Openreach to cut service delivery times in half, reduce costs, and streamline project management. By using actionable insights, the company improved field operations, performance, and customer service. The creation of a dedicated analytics team further optimized Qlik's potential, turning insights into informed actions. As Openreach continues to modernize its data systems, the move to Qlik Cloud and AI capabilities promises even greater advancements.

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