Case Study

Opal HealthCare

Opal HealthCare

Opal HealthCare, one of Australia’s largest aged care providers with 9,500 employees, partnered with WFS Australia to streamline workforce and payroll management. By integrating the WorkForce Suite with Ascender’s Preceda, Opal automated time and labour processes, improving compliance with 50+ nursing awards and reducing manual errors. Real-time mobile access to rosters and timesheets empowers staff and minimizes pay discrepancies. The self-service portal enhances shift planning, leave requests, and communication. The result is improved employee experience, reduced admin burden, and stronger compliance with federal and state regulations.

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