Ongoing application maintenance and support services CLIENT State agency for child welfare and juvenile justice services CHALLENGE ? The department had older legacy systems that were never evaluated from a risk posture perspective; ? The systems had been created by a number of different vendors and many of the systems had little or no documentation; ? The various applications were designed and developed in older legacy technologies, some of which were not being supported by software vendors; and, ? The applications were missing critical pieces of functionality as there was a large back-log of enhancements and change requests. SOLUTION At the beginning of the project, Mindteck created detailed Application Profile and Evaluation Reports (APERs) for each of the applica

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