One-person IT department automates patching, security, ticketing, inventory, remote access and backup
One-person IT department automates patching, security, ticketing, inventory, remote access and backup
3 PagesQuest Software helped Edison High School’s one-person IT department automate and streamline IT service management using Quest KACE Systems Management Appliance, Desktop Authority, and QoreStor. These solutions enabled efficient patching, security, ticketing, inventory, remote access, and backup processes for 120 students and 40 staff. By automating critical IT tasks, Quest empowered the school’s sole IT staff member to effectively manage a high user-to-IT ratio, ensuring reliable technology support and improved educational outcomes.
