Case Study

One of New Jersey’s most bustling cities can manage and resolve resident issues more efficiently using GovPilot’s Code Enforcement module.

One of New Jersey’s most bustling cities can manage and resolve resident issues more efficiently using GovPilot’s Code Enforcement module.

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One of New Jersey’s most bustling cities can manage and resolve resident issues more efficiently using GovPilot’s Code Enforcement module. Elizabeth, NJ GovPilot is a game changer! Our response time is faster and there are far fewer errors in our workflows. Union County seat, Elizabeth, is one of New Jersey’s most densely populated cities. Until recently, residents would drop by or call city hall to report code-related concerns to government officials. A paper-based resolution process meant documents were often lost or misplaced. Indeed, Elizabeth officials spent 30% of their day fielding phone calls from residents curious about the status of their request for city intervention. Population ? Elizabeth officials used to record concerns and schedule inspections on paper documents.

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