Case Study
One More “Star” Led To 20% More Revenue And 100% Brand Recall
ONE MORE “STAR” LED TO 20% MORE REVENUE AND 100% BRAND RECALL BUSINESS NEEDS The need of the hour was not just to have conversations but to build deeper relationships with the customers and to convert them into sales. Increase awareness of the participating brands in Saudi Arabia on open platforms (Booking.com, TripAdvisor, Google, Facebook, Twitter and Instagram) Drive revenue through social media channels Boost social media credibility—transform criticism to opportunities WORKFLOW PROCESS · Study client’s brand perception among guests on social media · Conduct competitors analysis · Leverage sites such as TrustYou, Booking.com, and TripAdvisor.com to post personalized responses to reviews · Ensure the response rate is 100% at all times · Foreign langu