Case Study
On the Road with Bestpass: Little Rock Tours
How has the Bestpass service impacted your business? “Nobody cringes when they hear the word, ‘toll’ anymore. Before Bestpass, nobody wanted to manage toll and the drivers’ money. Now, we don’t worry about it at all we just make sure the Bestpass transponder is in the window.” How much time do you think you save by using Bestpass? “Before Bestpass, I spent a lot of time on the phone with different tolling authorities. I would call a few times a month and I remember being on the phone for more than 45 minutes to try to straighten out multiple accounts. A big problem was trying to make a payment – I couldn’t just pay with one check! With Bestpass, I save roughly eight to 10 hours a month in accounting and I only have to make one phone call and one payment.”