On the Case: TCS – Indian Passport Office
On the Case: TCS – Indian Passport Office
6 PagesOn the Case: TCS – Indian Passport Office Transforming public sector services through process re-engineering and digitization Reference Code: IT019-003314 Publication Date: 21 Jan 2014 Author: Thomas Reuner SUMMARY Catalyst Complex public sector projects always present risks due to the transformation happening in the public sphere and multiple stakeholders trying to influence coverage of the project. These risks are often magnified in emergi
