Automation Case Study Omni Jacksonville: Through programming the Delta Controls System for the Omni Downtown Jacksonville, ThermaServe Building Automation Systems provided an opportunity to save time and energy costs as well as help to greatly improve their daily scoring on the Omni Medallia survey system. This survey system is updated monthly, and is used to track the annual trends for all 46 Omni properties around the world. A year ago the overall ranking under the system ranked Omni Jacksonville 28 th . This year, after implementing the suggested control system enhancements, their scoring ranked them at number 4. In Group rankings for general areas including the ballroom and conference center, Omni Jacksonville ranked number 1 this year. Two key areas where the

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