Office 365 Combines IF’s Internal IT Services

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Affecto customer reference Current situation In late 2013, If decided to set up a new service portal to improve end-user access to IT services. The project was carried out as part of a broader effort to restore the service desk under the control of If’s own organisation. The aim was to ensure that all IT knowl- edge would be readily accessible in one place. In future, this will increase the possibilities for self-service. “While setti

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Office 365 Combines IF’s Internal IT Services

Office 365 Combines IF’s Internal IT Services

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