SITUATION Observational studies are a vital tool for gathering data regarding the effectiveness of treatments in the real world. They can be highly informative but should be “low touch”, meaning researchers have limited interactions with patients and must rely on information captured through the normal course of treatment and everyday life. In this observational study, a global pharma company required a robust data capture solution to support a three-year, multi-faceted study of approximately 1000 respiratory (COPD and asthma) patients to track the effectiveness of a marketed product. This needed to provide both remote patient data capture and site-based data capture, including validated instruments, in Europe and North America. SOLUTION ERT's Post-Approval platform enabled site a

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