Case Study
O2E Brands Transforms Customer Digital Experience with Pantheon
1 O2E Brands Transforms Customer Digital Experience with Pantheon O2E stands for Ordinary to Exceptional: Takes ordinary home services and turns them into exceptional experiences. O2E Brands first began in 1989 when Brian Scudamore invested $700 in an old pickup truck to start a junk removal business. Today, 1-800-GOT-JUNK? has 160 franchises across North America and Australia and recorded over $400 million in system-wide revenue in 2020. This brand also led Scudamore to two new brands, WOW 1 DAY PAINTING and Shack Shine. Based in Vancouver, Canada, O2E Brands centralizes business technology resources for its global franchises, including online booking engines and call centers, field service management, marketing, and accounting services. O2E Brands, “Ordinary to Excepti