Now on Now: Implementing Knowledge - Centered Service (KCS ) helps us deliver a 5 2 % faster time to relief for customers
Now on Now: Implementing Knowledge - Centered Service (KCS ) helps us deliver a 5 2 % faster time to relief for customers
8 Pages© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. KCS® is a service mark of the Consortium for Service Innovation TM . Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 1 Now on Now: Implementing Knowledge-Centered Service (KCS ® ) helps us deliver a 52% faster time to relief for customers ServiceNow Knowledge Management and KCS speed knowledge sharing and case resolution © 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered tr
