For information about our products and services, please contact martyna.jasinska@edgeanalytics.co.uk Case Study: Northern Powergrid Consumer Vulnerability Requirements Northern Powergrid’s area of operations covers approximately 25,000 km2, encompassing a total of 35 local authorities in the North East and Yorkshire and the Humber, delivering electricity to approximately 3.8 million customers. Consumer vulnerability is an increasing focus within the energy industry, ensuring that during any interruption to normal services, energy supplies are maintained, particularly to vulnerable groups. In line with Ofgem’s annual monitoring programme on consumer vulnerability, Northern Powergrid commissioned Edge Analytics to provide insight on its customers’ health and socio-

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