Case Study

North West Provincial Government of South Africa

North West Provincial Government of South Africa

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Challenge One recent morning, de Beer saw the following error message on the server console of one of his NetWare servers: Server failed to boot. “We had a total hardware failure on our main domain and post office server that hosts mail for thousands of users,” he recalled. “The post office size was around 195 GBs, though all other domains and six post offices were still in place.” Complete panic set in as he first tried to “revive” the hardware at all costs, returning at 23h55, but still no fix. When this failed, the only fallback he had was the backups. “Luckily, we were running Reload (now Group­ Wise Disaster Recovery). I checked and saw that the last backup ran was the previous night, which was 100% as scheduled as part of our daily weekday schedule, ” said de Beer. De B

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