North Warwickshire Borough Council North Warwickshire Borough Council originally purchased Cryoserver as a tool to help deal with Freedom of Information (FOI) requests. Today the council has seen Cryoserver develop into an extremely popular day-to-day tool, used by the entire council; more than 300 people. We spoke to Gary Hancock, Information Services Manager: The Problem Freedom of Information requests and searches were taking too long. The IT department at North Warwickshire had found themselves having to deal with these requests all too often. These requests came with strict time pressures, that Gary and his department were keen to limit. We can feel 100% confident that what happened on Cryoserver is exactly what happened From a personal point of view I don’t hav

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