The Business Challenge North Ridgeville, a community with steady new home development year over year, needed a more efficient way to handle plan reviews. The application process required submitting multiple, large sets of drawings and passing paper back and forth during the review process. As the drawings, and all the accompanying paperwork, were piling up in file cabinets, contractors were printing multiple plan sets and not everyone onsite could be sure they were looking at the most updated version. North Ridgeville needed to modernize its processes by electronically managing plan sets. OnBase ® by Hyland’s Electronic Plan Review was the answer. The Solution Working with Kiriworks, North Ridgeville began using OnBase in 2009 to scan and index documents to reduce its paper burden.

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