Case Study

North Rhine-Westphalia State Agency for Nature, Environment, and Consumer Protection (LANUV)

North Rhine-Westphalia State Agency for Nature, Environment, and Consumer Protection (LANUV)

Pages 4 Pages

Making a Virtue of Necessity... LANUV Uses Service and Systems Management and Still Wants More Issues such as nature, the environment, and consumer protection have long been priorities in Germany. It’s one of the main reasons why there are many authorities and institutions that deal with these issues – and this is no different in North Rhine-Westphalia. Up until a few years ago, there were a large number of agencies in the area, prompting the

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