CASE STUDY: The Evolution of a Better Consultancy As an innovative, global consulting firm with a 20-year success record, North Highland has always taken a nontraditional approach to business. The company founders strongly believe that they best serve their clients by providing local consultants who are ingrained in the community and familiar with their customers’ business. The company’s consultants have, on average, 17 years of experience, ensuring a high level of expertise through finding realistic, effective solutions for every client. The result is a new model for consulting efficiency and effectiveness. Mobility and Leading-Edge Thinking North Highland needed a learning tool to educate its workforce and help its employees strengthen their relationships with varied

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