workfront.com [ 1 ] INDUSTRY Retail WEBSITE nordstrom.com LOCATION Seattle, Washington CHALLENGES • Many disparate marketing applications • Duplicate manual processes • Meeting continually changing marketing needs BENEFITS • Redirecting time savings to higher-value work • Eliminating redundant work, increasing productivity • Reducing manual processes • Supporting code-free integration Leading fashion retailer bridges the gap between Workfront for marketing work management and ServiceNow for customer support, boosting productivity. For more than a century, leading fashion retailer Nordstrom has been committed to providing customers with the best possible service and to improving it every day—in stores and now online. The company’s customer-first culture extends both from and into

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