CASE STUDY: Learn more at www.w-systems.com Nor1 provides the hospitality industry with travel merchandising software solutions so that hotels and resorts worldwide can maximize revenues using data-driven pricing and merchandising. Its products power hotels to provide each hotel guest with customized product selection, upsell pricing, and display ranking decisions. As Nor1’s customer base has grown over time, it has used different tools to manage customer relationships. Today, Nor1 uses a customized Sugar instance across its entire company to improve customer support and accelerate cash flow. Nor1 Uses Sugar to Centralize Support Requests and Accelerate Cash Flow Nor1’s CRM grows it’s business and leverages data across geographically dispersed users. Nor1 nor1.com Business Challeng

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