Restroom Stories No-Touch Cleaning® helps contractor win and keep customers and employees. Tony Miller has never been one to shy away from challenges. So, as president of Jancoa Janitorial Services, a contract cleaning service specializing in buildings over 100,000 square feet, he relied on creativity and innovation to overcome the three biggest challenges plaguing his industry: winning new customers, keeping existing ones, and employee turnover. The results speak for themselves. In an industry burdened with 300- 400 percent employee turnover, Jancoa's rate is approximately one-quarter that. Equally impressive, over the last five years, they've doubled their business while only losing two customers. With stats like that, it's no surprise that the Greater Cincinnati Chamber of

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