CUSTOMER STORY 1 No Power, No Carrier Line, No Problem with VMware SD-WAN Problem situation Salon Service Group distributes hair salon products, currently supporting 30 store locations across 11 states. The company’s headquarters is located in Springfield, Missouri, housing business critical applications including the enterprise resource planning (ERP) system for processing all transactions, servers, and the primary phone system. All transactions processed at local stores are transmitted from the remote locations back to Salon Services Group headquarters and through the ERP system. Retail branches are located in Arkansas, Iowa, Kansas, Kentucky, Minnesota, Missouri, Nebraska, Oklahoma, Tennessee, Texas, and Wisconsin. Four years ago, Salon Service Group relied on traditional Multi

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