Nilfisk, a leader in industrial cleaning technology, turned to Navan in mid-2020 after struggling with low adoption and high costs with their previous TMC, CWT. Head of Indirect Procurement Jean-Baptiste Pivard sought a more user-friendly solution with clear pricing and better agent support. Navan’s transparent pricing model and unlimited 24/7/365 global agent access provided the clarity Nilfisk needed. The adoption rate skyrocketed, with employee logins increasing four-fold after switching to Navan. As the company looks forward to expanding its use of Navan, including Navan Expense, it’s seen significant improvements in both travel management and cost control.

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