CASE STUDY Web site: http://www.deskalerts.com E-mail: sales@deskalerts.com ORGANIZATION: University Hospitals Birmingham NHS Foundation Trust https://www.uhb.nhs.uk/ One of the highest performing NHS organisations in Europe. INDUSTRY: Healthcare CHALLENGE: University Hospitals Birmingham NHS Foundation Trust was looking for a solution for instant communications. SOLUTION: Use DeskAlerts as another communication channel. BENEFITS: IT Department use DeskAlerts for IT Services notices and general organisation notices. James Hancher We use DeskAlerts for IT Services notices and general organisation notices. For example, used to warn users of Wannacry and to have online vigilance.

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