NEXT GENERATION SERVICE ASSURANCE (NGSA) IMPROVES CORPORATE CUSTOMER SATISFACTION VODAFONE, GERMANY
NEXT GENERATION SERVICE ASSURANCE (NGSA) IMPROVES CORPORATE CUSTOMER SATISFACTION VODAFONE, GERMANY
4 PagesCASE STUDY 1 NEXT GENERATION SERVICE ASSURANCE (NGSA) IMPROVES CORPORATE CUSTOMER SATISFACTION VODAFONE, GERMANYCLIENT: VODAFONE GERMANY INDUSTRY: TELECOMMUNICATIONS Vodafone Germany is one of the biggest and most innovative telecommunications service providers in Europe. Vodafone Germany stands for communication on one hand, offering mobile and fixed network voice services as well as a multitude of Internet and broadband-data services to consumer and business customers. A strong focus on development, numerous patents as well as continuous investment in network technologies, new products and services has made Vodafone a leading innovator on the German telecommunications market. Vodafone Germany serves more than 33 million mobile network subscribers and is a part of the
