| case study “lynda.com fits with our mission of leveling the playing field, of offering our patrons at any stage of career development—from entry to executive level—the tools needed for advancement. The people we serve are trying to figure out their futures. We realized lynda.com could help extend what we do.” Kristin McDonough, director, New York Public Library’s Science, Industry and Business Library Created in 1895, the New Yor

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