DATAVAIL DATABASE SERVICES CASE STUDY Netsmart Technologies, Inc. Introduction This case study of Netsmart T echnologies, Inc. is based on a September 2018 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. “Datavail helped our organization save costs and improve the quality of our database administration.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they hired Datavail: Improve database administration quality Provide better coverage of their databases (i.e. 24×7, weekends/holidays) Reduce on staff turnover or burnout Use Case The key features and functionalities of Datavail Database Services that the surveyed compa

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