Horizon helps retailers’ champion Bira deliver a more personal service North East London (NEL) Commissioning Support Unit provides centralised buying and support of Information T echnology equipment and services for a number of clinical delivery and administrative units of the National Health Service across the east of England and part of the capital. NEL’s sta includes a 30-plus team of mobile engineers who provide on-site troubleshooting and maintenance. They are backed by a further 40 IT experts who are based at service centres in The Benets Substantial savings across the board. Much improved exibility and resilience. Seamless implementation and porting over of DDI numbers. Inbound instant control and management of incoming calls. Positive and much faster response from customer servi

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