NEW HORIZONS CASE STUDY Navajo Tribal Utility Authority Company Introduction This case study of Navajo Tribal Utility Authority Company is based on a July 2016 survey of New Horizons customers by TechValidate, a 3rd-party research service. “Through New Horizons’ courses, I gained new insight, causing a light bulb to go off and making me eager to learn more.” “ Challenges *Looking to improve their skills from New Horizons training Use Case Has taken 2 – 4 classes with New Horizons First class with New Horizons was Microsoft Office Results Returned to New Horizons for the following reason: Quality of instructors Able to accomplish the following with New Horizons’ training: Professional growth Feels well prepared for certification due to New Horizon’s content Is extremely likely to enroll in

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