A leading company engaged in natural gas transmission, storage and distribution, as well as electric generation, transmission and distribution, implemented Esker Fax for Notes to provide critical fax communication. The operating companies of this organization deliver energy to 3.8 million customers located within the high-demand energy corridor stretching from the Gulf Coast through the Midwest to New England. Challenge Faxing is crucial to this company. Customers include hospitals and people on oxygen that depend on gas and power. If service needs to be shut off for any reason, then faxes must be sent out to notify these customers. The organization relies on fax for critical communications as part of its 24/7/365 call center operations. About 10,000 users connect to a central ma

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