CHALLENGE INDUSTRY CUSTOMER SERVICES/PRODUCTS BENEFITS www.SourceHOV.com © Copyright 2015, SourceHOV L.L.C. All Rights Reserved SOLUTION CUSTOMER STORY A national auto finance company wanted to reduce the amount of time it took to make credit decisions. Existing operations relied on manual processing, taking two to three days to process each credit application to then make a loan decision. In the world of instant access, customers don’t have

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