Case Study: Naegeli Transportation Inc. Industry: Heavy Equipment Transportation SYNOPSIS OF SERVICES PROVIDED Implementation of iKAN Virtual Document Center to handle paper and electronic document collaboration for core service operations.WHAT THE COMPANY DOES Naegeli Transportation performs point-to-point heavy equipment transportation services for engineering, construction, and the petrochemical-oil field industries. Their dispatch department initiates each revenue-generating activity including coordinating fleet logistics, delivery commitments, ensuring local regulatory compliance, load routing, and bill-of- lading receipt preparation and confirmation. THE BUSINESS CHALLENGE Naegeli’s business is focused on reliable, safe pickup and delivery of oversized loads that require specialized

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