Case Study
My Personal Credit Union
We recently asked Lori Malpass from My Personal Credit Union about her experience transitioning to Dominion. My Personal Credit Union has been a client of Dominion since 2014. After interviewing Lori about her experiences with Dominion’s software, we were able to gain a glimpse into her weekly process and see how Dominion saves her time, peace of mind, and revenue. Why She Made the Switch What’s Keeping Them Here The Dominion Difference Before Lori processed payroll with Dominion, My Personal Credit Union used a large payroll provider. She had reservations about their software quickly. “I knew almost immediately that it was a mistake, but we had signed a 5-year contract.” She expressed her frustration towards their customer service: “I was expected to know if my problems were from t