Case Study

MultiCare OR: Improving Care from the Epicenter of the Pandemic

MultiCare OR: Improving Care from the Epicenter of the Pandemic

Pages 2 Pages

MultiCare Health System, serving Washington state, partnered with LeanTaaS to implement iQueue for Operating Rooms, aiming to improve OR access, transparency, and block time management. Faced with the COVID-19 pandemic and a backlog of elective surgeries, MultiCare leveraged iQueue to streamline scheduling and increase surgeon engagement. In the two years since implementation, MultiCare achieved a 35% reduction in unused blocks, a 15.2% increase in case volume, and a 12.4% rise in prime-time OR utilization, enhancing operational efficiency and patient care.

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